Management of sustainability

Materiality analysis

Materiality analysis

Materiality

Komatsu positions the resolution of social issues through business activities as our fundamental stance under the Sustainability Policy.
We have reviewed the material issues our company should address as follows and identified 18 items across six areas.

■ Materiality definition and identification

Komatsu positions the creation of new customer value, based on our purpose, as the foundation for generating a positive cycle of solving social issues and improving profitability. This approach serves as the core concept of the Strategic Growth Plan to achieve sustainable growth. With the formulation of our new Strategic Growth Plan, we reviewed our materialities for the first time in three years with regard to the issues for our company to address.

The review adopted the concept of double materiality, which evaluates both financial impact and environmental and social impact. Komatsu analyzed business impact and environmental and social impact, defining 18 materialities across six areas. We also incorporated these items in the priority initiatives of the new Strategic Growth Plan announced in April 2025.

Going forward, Komatsu will undertake regular materiality analyses and reflect the identified sustainability-related business risks and opportunities in management initiatives to respond flexibly to changes in the operating and management environment.

■ Process of revising materialities

Komatsu followed the processes to revise and identify our materialities with support from the Business for Social Responsibility (BSR; a U.S.-based NPO), as a third-party aid.

1) Identification of sustainability issues

We compiled a list of 39 items based on past materiality analyses, international targets and standards, reporting frameworks, management philosophy and strategies, and stakeholder materiality.

2) Evaluation of issues based on double materiality

We interviewed 26 internal and external stakeholders regarding the identified sustainability issues. We then evaluated and mapped these issues based on qualitative input from the interviews, public Komatsu disclosures, and general risk information. Our evaluations incorporated social and environmental perspectives, as well as business perspectives, to map issues based on their potential impact and likelihood.

3) Identification of materialities

Based on the evaluation results, we identified 18 materialities with a particularly large impact across six areas: employees, human rights, customers, ethics and governance, communities, and the environment.

4) Board of Directors’ approval of the Strategic Growth Plan (including materiality)

We confirmed the alignment of the identified materialities with our Sustainability Policy and the SDGs. The Board of Directors then approved these items, which we positioned in the Strategic Growth Plan as issues to address in pursuit of sustainable growth through a positive cycle of solving social issues and improving profitability.

We also established key performance indicators (KPIs) to ensure steady execution of materiality initiatives. We will disclose progress on these KPIs in the Komatsu Report.

  • External: Institutional investors, the United Nations Development Programme, environmental organizations (Global Environmental Forum), customers, suppliers, and others
  • Internal: Officers (directors, executive officers, including global officers)

Importance assessment mapping

Materiality map

Materiality map

Specific challenges

Employees

Occupational safety and health, well-being

Talent acquisition, skills development, retention

Fair labor practices

D&I

Human rights

Respect for human rights

Customers

Customer value creation through workplace optimization

Product safety and quality

Value chain continuity

AI and DX

Business strategy to ensure competitive edge and profitability

Ethics and governance

Privacy and data protection, cybersecurity

Governance aligned with business changes

Compliance

Communities

Contribution to local communities

Environment

Climate change

Resource circulation

Nature positive

Preserving forests through business activities

komatsu csr

■ Risks and opportunities for identified materialities

Komatsu identified major risks, opportunities, and policy directions through the materiality assessment process. We reflected these items in the development of priority initiatives under the Strategic Growth Plan.
Refer to the appropriate page for specific information regarding KPIs.

  Major risks Major opportunities Policy direction
Employees
  • Labor shortages caused by difficulties in talent acquisition and employee outflow
  • Impact on employees from lack of appropriate occupational health and safety and fair labor practices
  • Improved retention through diverse talent acquisition, utilization, and capability development
  • Improved retention through enhanced occupational health and safety and fair labor conditions
  • Ensuring talent acquisition through greater recognition and strengthening global talent development
  • Strengthening partnerships and driving innovation through external collaboration
  • Enhancing occupational health and safety and well-being
Human rights
  • Negative impact on employees and corporate reputation due to child and forced labor
  • Negative impact on employees and corporate reputation due to jobsite harassment
  • Enhanced corporate credibility through proper human rights due diligence
  • Strengthening human rights due diligence upstream, Komatsu, and downstream
Customers
  • Loss of trust from customers and society due to insufficient product safety or quality
  • Supply chain instability caused by political, economic, or natural disruptions
  • Risk of failing to contribute to customers due to changes in technology or market conditions
  • Minimizing the impact of changed in the external environment and continuing to provide a stable supply to customers
  • Improving productivity and efficiency through AI utilization and digital transformation (DX)
  • Providing solutions that optimize customer construction and fleet management
  • Providing solution-integrated products equipped with automation and other advanced technologies
  • Advancing BCP and expanding cross-sourcing and multi-sourcing
  • Enhancing productivity and creating value through AI and DX across all areas
Ethics and governance
  • Legal issues and reputational damage resulting from lack of corporate ethics
  • Loss of trust from customers and society due to inadequate data management or cybersecurity
  • Greater business opportunities through enhanced governance that matches the globalization and diversification of business
  • Ensuring appropriate privacy and data protection and cybersecurity
  • Enhancing governance in response to changes in business
Communities
  • Legal violations and damage to corporate reputation caused by infringement of the rights of local communities and indigenous peoples
  • Enhancing corporate image and ensuring business continuity through charitable and volunteer activities in local communities
  • Respecting the rights of local communities and indigenous peoples at all business sites
  • Active contributions to local communities
Environment
  • Increased costs and damage to corporate reputation resulting from insufficient action on climate change
  • Loss of business opportunities due to failure to meet customer demand for low-carbon products
  • Maintaining competitiveness and enhancing social reputation by meeting customer expectations for low-carbon products
  • Contributing to forest conservation and establishing new business pillars through more efficient forestry operations using forestry machinery
  • Developing business models for low-carbon products and solutions
  • Expanding the forestry machinery and reman businesses