Creating a variety of opportunities for dialogue
Engaging in dialogues with our stakeholders is essential for determining the relative effectiveness of Komatsu's management and business operations in terms of meeting social needs. Every department that has direct contact with our stakeholders strives to create an environment of transparency and integrity by detailing our company’s current situation, receiving feedback, and engaging in effective discussions.
| Stakeholders | Purposes | Examples of meetings and activities | Frequency |
|---|---|---|---|
| Customers | Collaborate to realize customers' goals and fulfill corporate responsibility | Daily | |
| Collaborate to resolve issues in society and in the regions where we operate, and participate in local activities | Daily | ||
| Business partners | President explains business performances, policies and strategies | 2 times a year | |
| Conduct safety patrols and provide opportunities such as for support of efforts for obtaining certification | As needed | ||
| Distributors | Explanation by the President on business performance, policies and strategies |
|
5 times a year |
| Employees | Explanation by the President business performance, policies and strategies | 2 times a year | |
| As needed | |||
| Dialogue with the labor union and employee representatives to improve the workplace environment |
|
As needed | |
| Local community | Explanation of initiatives related to operations, the environment and safety |
|
As needed |
| Activities to resolve local issues based on employee suggestions |
|
Daily | |
| Industry-academia collaboration partners | Exchange of ideas and opinions between representatives such as university professors and our Chief Technology Officer |
|
Biannually |
| Investors | CEO and CFO explanation of business performance, policies and strategies | Japan: Daily USA and Europe: Annually |
|
| Respond to inquiries and SRI surveys | Daily | ||
| Individual shareholders | CEO and CFO explanation of business performance, policies and strategies | 2 times a year, held in Japan (held online since FY2020) |
|
| Plant tours and explanation of operations | About dozen times a year in Japan |
Operating within our commitment to high managerial transparency, Komatsu discloses information in a proper and timely manner through interactive dialogue and constructive approaches to investor relations on a global scale.
On the same day that quarterly business results are announced, the company holds explanatory sessions for corporate investors and securities analysts (we also release this information on our website). Overseas, we provide institutional investors, primarily those in North America, Europe, and Asia, with explanations about our business performance and other information by sending representatives or holding online meetings.
Komatsu periodically holds shareholders’ meetings to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan to our shareholders. Since its inception in 1997, we have held 53 shareholder meetings, attended by about 17,000 shareholders in total. In FY2022, we held a face-to-face meeting in Tokushima City in August for the first time in three years, as such meetings had been postponed due to COVID-19, as well as an online meeting in December. Senior management provided an overview of the company’s business and engaged in communication with shareholders. We have received many questions from shareholders regarding the development status of electrified construction machinery towards carbon neutrality, the impact of soaring raw material costs, supply chain disruptions, the effect of yen depreciation on our business performance, and our efforts to develop human resources for sustainable growth.
Komatsu holds plant tours for individual shareholders and Techno Center tours for children to deepen their understanding of our business activities. The tours were held for a total of 16 days at the Awazu Plant (Ishikawa Prefecture), Osaka Plant (Osaka Prefecture), Ibaraki Plant (Ibaraki Prefecture), Oyama Plant (Tochigi Prefecture), and Techno Center (Shizuoka Prefecture).
Komatsu holds meetings for individual investors to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan. In FY2022, we had five online meetings for individual investors.
| Venue / Number of events held | Reference information: Number of participants, etc. | ||
|---|---|---|---|
| For corporate investors and securities analysts | Financial results briefing | ４ | |
| Small meetings | ７ | ||
| Business and ESG briefing | １ | Theme 1. Growth strategy of Gigaphoton 2. Komatsu's efforts to promote sustainability |
|
| Plant tours | Ibaraki Plant: 1 Awazu Plant: 1 |
||
| Overseas IR | Asia: 1 North America: 3 Europe: 2 |
Of which, one was held online in Asia and one in Europe | |
| Respond to interviews | 293 | ||
| For individual investors and shareholders | Shareholder meeting | Tokushima City, Tokushima Prefecture: 1 Online: 1 |
298 people in total |
| Plant tours | Awazu Plant: 4 Osaka Plant: 4 Ibaraki Plant: 4 Oyama/Tochigi Plant: 2 Techno Center: 2 |
595 people in total | |
| Meeting for individual investors: | Online: 5 | Viewed live or on demand by a total of 9,053 people |
Documents and other materials used in the meetings can be viewed on the following site. (Available only in Japanese)
The events are held only in Japan.
Within Komatsu, the President convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees and upper management. These meetings held at our headquarters in Tokyo are simultaneously streamed online over other business units in Japan and are also translated into English for sharing among the Komatsu Group employees around the world.
In addition to these measures, we launched an intranet bulletin board, entitled “Virtual Office of President,” in January 2014 to share the questions and answers exchanged during the meeting with the President with employees around the world. The site is updated every other week with new questions, and as of March 31, 2023, a cumulative total of 387 questions on specific topics, along with the president's answers, explanations and messages to employees, have been published in Japanese and English.
We regularly hold "Plant Fairs" to deepen understanding of our business activities among local residents and family members of employees. In FY2022, the events were held at six plants, mainly for employees and their family members, and were attended by about 23,000 people.
The Kanazawa Plant held the "Kanazawa Plant Festa" in collaboration with "Port Festa Kanazawa 2022" at the Kanazawa Port, offering test rides of wheel loaders and mini hydraulic excavators, as well as tours of the assembly plant for large hydraulic excavators and press machines. The event was attended by the Governor of Ishikawa Prefecture and the Mayor and Deputy Mayor of Kanazawa City, allowing for a lively event.
| Date | Plant | Number of visitors (approx.) |
|---|---|---|
| July 16 | Kanazawa Plant | Local residents*, employees and their families, totaling 10,000 people |
| October 16 | Shonan Plant | Employees and their families, totaling 200 people |
| October 30 | Awazu Plant | Employees and their families, totaling 4,200 people |
| November 12 | Oyama/Tochigi Plant | Employees and their families, totaling 4,000 people |
| November 13 | Osaka Plant | Employees and their families, totaling 2,000 people |
| December 18 | Ibaraki Plant | Business partners, employees and their families, totaling 2,500 people |