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Management of Environmental and Social Initiatives

Dialogue with Our Stakeholders

Dialogue with Our Stakeholders

Dialogue with Our Stakeholders

Creating a Variety of Opportunities for Dialogue

Engaging in dialogues with our stakeholders is essential for determining the relative effectiveness of Komatsu's management and business operations in terms of meeting social needs. Every department that has direct contact with our stakeholders strives to create an environment of transparency and integrity by detailing our company’s current situation, receiving feedback, and engaging in effective discussions.

Stakeholders Purposes Examples of Meetings and Activities Frequency

Collaborate to realize customers' goals and fulfill corporate responsibility


Collaborate to resolve issues in society and in the regions where we operate, and participate in local activities



Business Partners

President explains business performances, policies and strategies

3 times a year

Conduct safety patrols and provide opportunities such as for support of efforts for obtaining certification


As needed


Explanation by the President on business performance, policies and strategies

Distributor meetings in each region



Explanation by the President business performance, policies and strategies

  • Meetings with the President

2 times a year

As needed

Dialogue with the labor union and employee representatives to improve the workplace environment

Regular Meetings between Management and Labor Union

As needed

Local Community

Explanation of initiatives related to operations, the environment and safety

Meetings with residents of the local community near the plant

As needed

Activities to resolve local issues based on employee suggestions

Voluntary activities by employees


Industry-Academia Collaboration Partners

Exchange of ideas and opinions between representatives such as university professors and our Chief Technology Officer

  • Komatsu Science and Technology Collaboration Council



CEO and CFO explanation of business performance, policies and strategies

Japan: Daily
USA and Europe: Annually

Respond to inquiries and SRI surveys


Individual Shareholders

CEO and CFO explanation of business performance, policies and strategies

2 times a year, held in Japan

Plant tours and explanation of operations

About twice a year in Japan

komatsu csr