With the planet

Environmental initiatives at sales and service companies

Environmental Activities in the Product Life Cycle (Upper and Lower Stage)

ICT建機使用方法施悦明会の状況

Environmental initiatives at sales and service companies

Support for sales and service divisions in developing environmental management systems

Komatsu also continues to be committed to safety and the environment in the sales activities of Komatsu Group sales companies for construction equipment and forklifts. In FY2024, to further raise awareness of environmental management, we supported the development of environmental management systems and provided assistance in improving workplace practices. Additionally, we conducted on-site checks for compliance with laws and regulations and held follow-up study sessions to ensure continuous improvement.

Furthermore, to enhance information sharing, we are enriching the intranet—established for Komatsu Group sales companies—with essential content such as legal revision updates, guidelines, and training materials. We also provided e-learning programs on industrial waste management.

Item FY2023 FY2024*1
CO2(kt-CO2 7.1 7.5
  1. : Emission factors were revised from the previous fiscal year.

Acquisition of ISO14001 certification

Komatsu Customer Support Co., Ltd. (KCSJ) continued its efforts in FY2024 to renew certification for ISO 14001, the international standard. We promoted environmental improvement activities mainly at our certified sites, including at the Head Office of each company, implemented standardized environmental improvement initiatives at other sites, and successively renewed the certification of all companies, including Head Offices, as planned.

Activities based on the environmental guidelines

Emergency Training

We distribute our "Environmental Guidelines" to all of our sales sites, and follow the guidelines in pushing forward with our environmental activities. The guidelines summarize the rules and standards that should be observed at the workplaces of our sales and rental companies in compliance with the law and also to avoid negatively impacting neighbors in terms of waste disposal, wastewater treatment, control of noise and vibration and other problems deeply related to the environment. Representatives of Komatsu and a relevant company jointly visit our sites (including on-site checks partly performed on a remote basis), provide guidance to on-site workers and develop proposals for improvement so that the environmental guidelines can be consistently complied with.

Proper discharge of waste

The waste discharge compliance management system (which centralizes the management of electronic manifests, consignment contracts, permits, and more) has been introduced and has implemented unified operations in all KCSJ companies and some Komatsu Group sales companies. This has enabled all divisions to visualize the management control status of the waste generated at each site and to manage the system properly.

Reduction of environmental impact in our regular operations

- Supporting the sale of environmentally friendly products -

Promotional activities for environmentally friendly products through exhibitions

Komatsu has focused on promoting the sales of eco-friendly machines, such as those equipped with Tier 4 Final-compliant engines, ICT construction equipment, and battery-powered forklifts, aiming to reduce environmental impact through our sales and service operations. Moreover, since FY2021, we have introduced electric hydraulic excavators to the market and have been making proposals to environmentally conscious customers.

Additionally, Komatsu Group sales companies are promoting the Smart Construction Retrofit Kit, which retrofits conventional construction machinery with ICT functions, are actively promoting Smart Construction methods, and are working to reduce their environmental impact by improving on-site work efficiency. KCSJ has established IoT Centers throughout Japan where users can explore the functions of ICT construction machines and experience the Smart Construction method and is striving to increase awareness of construction methods with a reduced environmental impact.

env, Construction Equipment Marketing Division