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With the planet

Environmental initiatives at sales and service companies

Environmental Activities in the Product Life Cycle (Upper and Lower Stage)

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ICT建機使用方法施悦明会の状況

Environmental initiatives at sales and service companies

Support for sales and service divisions in developing environmental management systems

Komatsu also continues to be committed to safety and the environment in the sales activities of Komatsu Group construction machinery. To raise awareness about environmental management, in FY2022, we supported the development of environment management systems and improvements of our worksites. We also took further steps to provide support, such as conducting on-site compliance checks and following up on improvement measures, as well as providing extensive remote study sessions and other educational opportunities.

Item FY2021 FY2022 Year-on-year
CO2(kt-CO2 8.1 7.54 7.0% decrease

Acquisition of ISO14001 certification

Komatsu Customer Support Co., Ltd. (“KCSJ”) has implemented activities in FY2022 to renew ISO 14001 certification, an international standard. We promoted environmental improvement activities mainly at our certified sites, including at the Head Office of each company, implemented standardized environmental improvement initiatives at other sites, and successively renewed the certification of all companies, including Head Offices, as planned.

Activities based on the environmental guidelines

Facilities Confirmation Status at Sales Sites

We distribute our "Environmental Guidelines" to all of our sales sites, and follow the guidelines in pushing forward with our environmental activities. The guidelines summarize the rules and standards that should be observed at the workplaces of our sales and rental companies in compliance with the law and also to avoid negatively impacting neighbors in terms of waste disposal, wastewater treatment, control of noise and vibration and other problems deeply related to the environment. Representatives of Komatsu and a relevant company jointly visit our sites (including on-site checks partly performed on a remote basis), provide guidance to on-site workers and develop proposals for improvement so that the environmental guidelines can be consistently complied with.

Proper discharge of waste

The waste discharge compliance management system (which centralizes the management of electronic manifests, consignment contracts, permits, and more) has been introduced and has implemented unified operations in all KCSJ companies and some Komatsu Group sales companies. This has enabled all divisions to visualize the management control status of the waste generated at each site and to manage the system properly. 

Reduction of environmental impact in our regular operations

- Supporting the sale of environmentally friendly products -

A demonstration held at an IOT center

Komatsu has focused on the sales promotion of eco-friendly machines such as machines equipped with Tier 4 Final which satisfies emission regulations, ICT construction machines and battery forklifts, and has aimed to reduce environmental impact through our operations (sales and service). Moreover, we have introduced electric power excavators into the market since FY2021 and have made proposals to environmentally conscious users.
Additionally, Komatsu Group sales companies are promoting the Smart Construction Retrofit Kit, which retrofits conventional construction machinery with ICT functions, are actively promoting Smart Construction methods, and are working to reduce their environmental impact by improving on-site work efficiency. KCSJ has established IoT Centers throughout Japan where users can explore the functions of ICT construction machines and experience the Smart Construction method and is striving to increase awareness of construction methods with a reduced environmental impact.

env, Construction Equipment Marketing Division