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Theme 3 : Growing with Society

Communication with Stakeholders

Communication with Stakeholders

Communication with Stakeholders

Communication with Shareholders

Operating within our commitment to high managerial transparency, Komatsu discloses information in a proper and timely manner through interactive dialogue and constructive approaches to investor relations on a global scale.

1. Activities for Corporate Investors and Securities Analysts

On the same day that quarterly business results are announced, the company holds explanatory sessions for corporate investors and securities analysts (we also release this information on our website). Overseas, we provide institutional investors, primarily those in the U.S. and Europe, with explanations about our business performance and other information by sending representatives or holding online meetings.

2. Informational Meeting for Individual Shareholders

FY2020 Online Shareholder Meeting

To continually communicate with individual shareholders, Komatsu convenes shareholders' meetings every year and our senior management explains the company's performance statistics and management strategies and holds Q&A sessions. Usually, the meetings are held in major cities in Japan. To prevent the spread of COVID-19, however, the FY2020 meeting was held online for the first time. Shareholders from all around the country participated and many questions were raised during the Q&A session, which covered a wide range of topics such as the impact of COVID-19, our efforts to reduce fixed costs and the areas of business with the potential for future growth. A streaming video and documents of the meeting are available for viewing on our website. 

Since the first one in 1997, we have convened 50 shareholder meetings attended by about 17,000 shareholders in total.

3. Plant Tours for Individual Shareholders

Komatsu holds plant tours for individual shareholders to further deepen their understanding of the company. In FY2020, plant tours were cancelled due to the spread of COVID-19. Komatsu’s official YouTube channel shows videos delivering our corporate messages and explaining our brands, products and technologies and also features VR (virtual reality) content of plant tours.

Videos of plant tours can be viewed on the following site.

4. Meetings for Individual Investors

A shot from an online meeting for individual investors

Komatsu holds meetings for individual investors to explain our business and management strategies as well as to cultivate a deeper understanding of our company. In FY2020, we had four online meetings for individual investors. Streaming videos and documents of the meetings are available for viewing on our website.


Facts about our events for individual shareholders and investors held in FY2020:

  Number of events held Approximate number of viewers
Online meeting for shareholders:


Viewed live by a total of 267 people

Online meeting for individual investors:


Viewed live or on demand by a total of 7,082 people

Documents and other materials used in the meetings can be viewed on the following site.

Communication with Employees

Within Komatsu, the president convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees and upper management. These meetings held at our headquarters in Tokyo are simultaneously streamed online over other business units in Japan and are also translated into English for sharing among the Komatsu Group employees around the world. We are currently proactively engaged in holding employee meetings at our overseas subsidiaries in order to provide a place for communication to take place with local Group employees.

In addition to these measures, we launched an intranet bulletin board, entitled “Virtual Office of President,” in January 2014 to share the questions and answers exchanged during the meeting with the president with employees around the world. The site is updated each week with new questions, and as of March 31, 2021, a cumulative total of 316 questions on specific topics, along with the president's answers, explanations and messages to employees, have been published in Japanese and English.

Employee meeting held at the head office
“Virtual Office of President” on the intranet

Communicating with the Local Community (Efforts in Japan)

Elementary schoolchildren visit Osaka Plant.

We regularly open our plants to the public and hold various events during “Plant Fairs” to cultivate an understanding of our business among local residents.
In FY2020, most plant fairs were postponed for the purpose of curbing the spread of COVID-19. Nevertheless, Osaka Plant accepted a plant tour and gave a science class (Science Yume Kyoshitsu) which have continued since FY2013 for fifth-year elementary schoolchildren. The plant took thorough measures to protect against COVID-19 and welcomed 632 pupils who toured the assembly line and watched demonstrations of construction machines. This was an opportunity for us to communicate the plant workers’ jobs.

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