025 gloria blue nega

Theme 2 : Developing People

Diversity Initiatives

Diversity Initiatives

Diversity Initiatives

Komatsu recognizes diversity as a significant corporate asset, and respects the basic human rights of every employee while striving to offer career development opportunities that enable each individual to fully demonstrate their abilities with a sense of fulfillment and pride. We also make efforts to incorporate the integration of both individuality and diversity into the sustainable growth of the entire company.

Komatsu's Approach to Diversity

  • Respect for personality diversity
    We shall respect diversity and treat and appraise each and every employee in a fair and impartial manner. We shall not discriminate against any employee on the basis of nationality, race, ethnicity, color, sex, sexual orientation, gender identity, age, religion, national ancestry, disability, marital status or other legally protected statuses. We shall vigorously promote equal opportunities for employment; (From "KOMATSU'S WORLDWIDE CODE OF BUSINESS CONDUCT")

Strengthening the Development of Global Talent

Approach and Goals

Behind the advancement of its global management, Komatsu set strengthening the development of global talent as a key initiative in the Mid-Term Management Plan. Aiming to realize an environment where diverse talents can work as one team to contribute to growth of our business globally, we are proactively promoting the localization of management, the establishment of a foundation for global human resource management, and exchange with global talent and also working to employ experts in growing fields.
Along with the globalization of business expansion, approximately 70% of our employees are of nationalities other than Japanese. We are currently working on the localization of management, and the top management of major local companies are already local employees. In the future, aiming to foster cultivation of the next-generation of top management who will be responsible for global management, we will strengthen the systems and measures necessary for the establishment of global career paths.

Systems and Status in FY2020

Human Resource Development

Komatsu’s human resources development programs include the two following programs:

  1. Global Engineer Training Program
    The Komatsu Human Resources Development Center was set up in the Philippines in November 2008 to be an educational institution specialized in the development of engineers capable of globally providing product support. It became a local affiliate and was renamed Komatsu Philippines Corporation in November 2019 to expand the engineer development system. The affiliate has trained more than 150 engineers. A nearly six-year training program is provided around the world and the graduates who complete the program become Global Engineers employed by the company that are active around the world.
  2. AI Human Resources Development Program
    Domestically, artificial intelligence (AI) will become increasingly indispensable in the delivery of DANTOTSU Service and DANTOTSU Solutions to customers and the reform of our development and production processes. To facilitate the use of AI, we started the AI Human Resources Development Program in 2019. The program uses our original curriculum with the goal of developing human resources with the technical skills in AI, business acumen and problem-solving capabilities necessary to put projects into practice.

Management System

In order to effectively promote global management, Komatsu runs various global meetings, including the Komatsu Global Executive Meeting convened for the top management of all Komatsu Group companies in Japan and overseas, management committees for each region and business area, and other global meetings for specific purposes, such as the Quality Meeting, Occupational Safety Meeting, Health Meeting, Legal Meeting and Human Resources Meeting.
Since the senior management of our main overseas subsidiaries were assigned to the Global Officer System established in 2016, they play a significant role not only as the senior management in each region, but also as executive officers in the Komatsu Group through involvement in these important meetings.


  FY2019 FY2020 FY2021
Number of Executive Officers Total




National top managers out of total executive officers




Number of Global Officers Total




National top managers out of total executive officers





Promoting Women's Careers

Approach and Goals

Komatsu is promoting various measures including stimulating  employment and developing the  capabilities of female employees, and the development of favorable environments for continuous career development after maternity leave. Speaking only of Komatsu on the non-consolidated basis, a female executive officer was assigned for the first time in April 2011 and a female director was appointed for the first time in June 2018. However, we are aware that the relatively small number of female managers, compared with male managers, is an issue that we particularly need to improve and we should actively promote female employees to more responsible positions of higher authority, including promotion to managers, and not just supporting work-life balancing events such as giving birth, childcare and nursing care with work. 

System and Status in FY2020

Scene of DIDS training Scene of DIDS training
Scene of DIDS training

We have held a Diversity & Inclusion Development Seminar for female mangers of Komatsu and its overseas subsidiaries since FY2018. In this seminar, those that participated deepened their understanding of the history of Komatsu, the KOMATSU Way and management strategies, and we supported their efforts to be leaders promoting diversity initiatives in their companies. The seminar will also be held online as many of our training programs have been shifted to the internet due to the COVID-19 pandemic.
Also in Japan, as a measure to nurture female employees, we have held a career plan training in which participants think about their future and their work styles. The CDP (Career Development Program), in which female employees formulate their mid to long-term career plans discussing with their supervisors has also been implemented since 2015. Starting from 2016 onward, networking/training workshops for female employees have been held jointly with other companies in the same manufacturing industry. Furthermore, we have provided female managers with external training regularly since FY2015 for the cultivation of senior management.
In FY2020, career plan training was also held online. In prior years it was difficult for some colleagues to attend training programs that required spending many days away from home because of reasons such as raising children. Moving career plan training online has made it possible for these colleagues to participate at their workplace or at home and makes it possible for more employees to receive training. The training program is currently designed to be a half day x three days program in an effort to help the employees balance work and training.

We believe that measures to promote the active participation of female employees will lead to the development of a system and the creation of an environment in which every employee can work comfortably and realize their full potential, so we continue promoting these measures across the Komatsu Group.


  FY2019 FY2020 FY2021
Number (ratio) of women employed

1,463 (12.3%)

1,482 (12.3%)

1,486 (12.4%)

Number (ratio) of women junior managers

172 (11.4%)

178 (11.4%)

179 (10.6%)

Number (ratio) of women in management positions
*Including junior managers

302 (9.1%)

315 (9.5%)

324 (9.4%)

Number (ratio) of women in executive positions

2 (5.7%)

2 (6.9%)

2 (7.1%)

Number (ratio) of women hired

24 (12.8%)

26 (13.3%)

27 (12.2%)

  • The data for Komatsu Ltd. (non-consolidated) (in Japan). The numbers and rates are for newly hired university graduates. Data as of April 1.

Support for balancing childcare, nursing care and medical treatment with work

Nursing care seminar
A photo from the online nursing care seminar

Flexible work styles are spreading, where employees who are involved in childcare or nursing care can telecommute or take advantage of a short-time work system. As part of its efforts to support the balancing of childcare and work, the KOMATSU Way Global Institute, in-house training center in Komatsu, Ishikawa Prefecture, provides a day-care center service and since 2016, we have been hosting a networking event on the 19th every month cooperating with labor unions as a place for communication among employees who are involved in childcare. In addition, at the headquarters, we invited employees’ children for a Work Site Tour which provided work-experience opportunities.
With respect to nursing care, we hold seminars conducted by experts, providing opportunities for employees to develop their mental attitudes toward nursing care and think about balancing it with work. In FY2020, seminars were also held online, making it easier for people from many different backgrounds and from all around the country to participate. This helped deepen people’s understanding of nursing care.  Since 2018, we have held monthly consultations for each employee with an expert from outside the company, providing support in line with the situation of each employee.
Moreover, from the standpoint of health and safety, a consultation service has been established at each office so employees can seek advice on the balancing of medical treatment and work. In 2019, a fertility treatment leave system was introduced, which has increased options for employees finding a balance between social life and fertility treatment, and developing a work environment where employees who require medical care can work with safety and security.


Employing Persons with Disabilities

Approach and Goals

Komatsu actively seeks to employ persons with disabilities across the Group. Our goal is to achieve the employment ratio of 2.5% on a consolidated basis by 2021 for the Group in Japan (the current statutory employment ratio is 2.2%). 
In March 2008, Komatsu established the Business Creation Center (BCC) within the Human Resources Department in Japan as a dedicated organizational entity for promoting the hiring of persons with disabilities. Persons with mental or developmental disabilities are employed by the BCC in eleven business units in Japan. Advisors are assigned to each business unit to provide training and advice on daily tasks. Each BCC staff member meets with an advisor every six months to discuss goals, instead of simply handling a delimited set of tasks. Linking salary to individual performance assessments, we encourage employees with disabilities to work on their goals toward achieving independence and self-reliance. Through these efforts Komatsu is not merely focused on achieving a targeted employment ratio. Rather, it is seeking to create a workplace that provides a sense of fulfillment for all individuals, where employees with disabilities work alongside other staff members.

Status in FY2021

As of April 2021, the employment ratio of persons with disabilities is 2.89% (non-consolidated basis). With regards to BCC, there are 156 people working at 11 business units. With the expansion of its organization, BCC has taken on matters that had previously been outsourced, as well as tasks that had been taking up time and effort internally, thereby contributing to efficiency and cost cutting for the company as a whole.


  FY2019 FY2020 FY2021
Employment ratio of persons with disabilities




Number of BCC locations




Number of BCC staff members




  • The data for Komatsu Ltd. (non-consolidated). As of April 1st.

Promoting Hiring of Retired Employees


Approach and Goals

As the aging of Japanese society accelerates, Komatsu is committed to maintaining its efforts to hire more elderly workers.
Komatsu(non-consolidated) introduced a re-employment program in 2006 and revised this system from April 2013 so that as a general rule all those who desire to do so can work until the age of 65. We also established a Second Career Support Program for employees who desire to play an active part outside the group, and provide training opportunities, paid leave and monetary aid.


  FY2018 FY2019 FY2020
Number of retired employees




Number of retired employees who were rehired by Group companies





LGBT Compatibility

Concept and system

In "KOMATSU'S WORLDWIDE CODE OF BUSINESS CONDUCT" October 2017 revision, we stipulated the prohibition of unfair discrimination against sexual minorities (not only nationality, race, religion, age, sex, presence or absence of disability, but also sexual orientation and gender identity) as sexual harassment including discriminatory remarks subject to disciplinary action. In addition to implementing a number of initiatives, such as setting up an in-house counseling desk for LGBT individuals, the certification of same-sex partnership and expansion of scope of welfare benefits, we also worked to promote understanding of LGBT to all employees through a number of approaches like e-learning.

komatsu csr, 人事部