Management of sustainability

Materiality analysis

Materiality analysis

Materiality (Key issues)

We conducted a new materiality assessment based on the concept of double materiality, identifying our key issues from two perspectives: “Impact on our business” and “Impact on the environment and society.”

Background to the definition and identification of materiality

Amid significant changes in the external environment, including trends such as digital transformation, carbon neutrality, and diversity & inclusion, there is a growing importance in both establishing a foundation for sustainable growth and addressing social issues through our business activities by turning these trends into business opportunities.

To this end, we have been identifying key social issues (material topics) that should be prioritized for action. Ahead of formulating our new medium-term management plan, we reviewed our material topics between February and March 2024.

In this review, we newly adopted the concept of “double materiality.” Double materiality is a comprehensive approach that assesses not only the financial impact but also the impact on the environment and society.

We identified key issues by evaluating them from the dual perspectives of “Impact on our business” and “Impact on the environment and society,” and designated those with particularly high importance as material issues.

In formulating our new mid-term management plan, we took into consideration the diversification of stakeholder interests and, based on an analysis of the external environment, broadly incorporated the identified materiality into our priority initiatives with the aim of achieving sustainable growth through a virtuous cycle of solving social issues and enhancing profitability.

To remain agile in responding to changes in the business environment, we will continue to conduct regular materiality analyses and reflect the associated business risks and opportunities in our management strategies.

Steps for reviewing materiality

We followed the steps below with support from Business for Social Responsibility (BSR), a U.S.-based nonprofit organization, as a third-party advisor.

1. Identification of key issues

Using previous materiality assessments, international goals and standards, reporting frameworks, our corporate philosophy and strategy, and issues identified as important from the stakeholders’ perspective, we created a list of 39 sustainability issues.

2. Assessment of identified issues using double materiality

For the identified issues, we conducted evaluations from two perspectives—society/environment and business—based on both the significance and likelihood of impact. The evaluation incorporated qualitative information from interviews with 26 internal and external stakeholders*, along with Komatsu’s disclosed information and general risk data. The results were visualized through mapping.

  • External stakeholders: Institutional investors, United Nations Development Programme, environmental organizations (Global Environmental Forum), customers, partner companies, etc.
  • Internal stakeholders: Executives (Directors, Executive Officers including Global Officers)

3. Identification of material issues

Based on the evaluation results, we extracted issues with particularly significant impacts and identified 18 material issues across six categories: Employees, Human Rights, Customers, Ethics & Governance, Local Communities, and the Environment.

4. Mid-term management plan approved by the Board of Directors:

After verifying the alignment between the identified material issues, our Basic Sustainability Policy, and the SDGs, we positioned these issues within our mid-term management plan as key areas for achieving sustainable growth through a positive cycle of solving social issues and enhancing profitability. The plan was approved by the Board of Directors.
To ensure steady progress toward addressing these issues, we established Key Performance Indicators (KPIs), and we will disclose progress in the Komatsu Report.

Importance assessment through mapping

Materiality map

Materiality map

Specific material issues

Employees

Occupational safety, health, and well-being

Talent acquisition, skill development, and workplace retention

Fair labor practices

Diversity & Inclusion (D&I)

Human rights

Respect for human rights

Customers

Creating customer value through site optimization

Product safety and quality

Continuity of the value chain

Use of AI and promotion of digital transformation (DX)

Business strategy for sustaining competitiveness and profitability

Ethics & governance

Privacy, data protection, and cybersecurity

Governance aligned with business transformation

Compliance

Local communities

Contribution to local communities

Environment

Climate change mitigation

Resource circulation

Nature positive initiatives

Forest conservation through business activities

komatsu csr