Creating a variety of opportunities for dialogue
Engaging in dialogues with our stakeholders is essential for determining the relative effectiveness of Komatsu's management and business operations in terms of meeting social needs. Every department that has direct contact with our stakeholders strives to create an environment of transparency and integrity by detailing our company’s current situation, receiving feedback, and engaging in effective discussions.
Stakeholders | Purposes | Examples of meetings and activities | Frequency |
---|---|---|---|
Customers | Collaborate to realize customers' goals and fulfill corporate responsibility | Daily | |
Collaborate to resolve issues in society and in the regions where we operate, and participate in local activities | Daily | ||
Business partners | Explanation by the President on business performance, policies and strategies | 2 times a year | |
Conduct safety patrols and provide opportunities such as for support of efforts for obtaining certification | As needed | ||
Distributors | Explanation by the President on business performance, policies and strategies | Distributor meetings in each region | 5 times a year |
Employees | Explanation by the President on business performance and policies | 2 times a year | |
As needed | |||
Dialogue with the labor union and employee representatives to improve the workplace environment | Regular Meetings between Management and Labor Union | As needed | |
Local community | Explanation of initiatives related to operations, the environment and safety | Meetings with residents of the local community near the plant | As needed |
Activities to resolve local issues based on employee suggestions | Voluntary activities by employees | Daily | |
Industry-academia collaboration partners | Exchange of ideas and opinions between representatives such as university professors and our Chief Technology Officer | Komatsu Science and Technology Collaboration Council | Biannually |
Investors | CEO and CFO explanation of business performance, policies and strategies | Japan: Daily Overseas: Several times a year |
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Respond to inquiries and SRI surveys | Daily | ||
Individual shareholders | CEO and CFO explanation of business performance, policies and strategies | 2 times a year, held in Japan (held online since FY2020) |
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Plant tours and explanation of operations | About dozen times a year in Japan |
Operating within our commitment to high managerial transparency, through proactive investor relations (IR) activities on a global scale, Komatsu discloses information in a proper and timely manner and engage in two-way communication.
On the same day that quarterly business results are announced, the company holds explanatory sessions for corporate investors and securities analysts (we also release this information on our website). Overseas, we provide institutional investors, primarily those in North America, Europe, and Asia, with explanations about our business performance and other information by sending representatives or holding online meetings.
Komatsu periodically holds shareholders’ meetings to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan to our shareholders. Since its inception in 1997, we have held 55 shareholder meetings, attended by about 17,000 shareholders in total. In FY2023, we held a meeting in Osaka City in August, as well as an online meeting in December. Senior management provided an overview of the company’s business and engaged in communication with shareholders. We received many questions from shareholders regarding the development status of electrified construction machinery towards carbon neutrality, the effect of yen depreciation on our business performance, our efforts to develop human resources for sustainable growth, and our shareholder return policies, fostering a two-way dialogue.
Komatsu holds plant tours for individual shareholders and Techno Center tours for children to deepen their understanding of our business activities. In FY2023, we held plant tours for a total of 16 days at the Awazu Plant (Ishikawa Prefecture), Osaka Plant (Osaka Prefecture), Ibaraki Plant (Ibaraki Prefecture), Oyama Plant (Tochigi Prefecture), and Techno Center (Shizuoka Prefecture).
Komatsu holds meetings for individual investors to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan. In FY2023, we had five online meetings for individual investors.
Venue / Number of events held | Reference information: Number of participants, etc. | ||
---|---|---|---|
For corporate investors and securities analysts | Financial results briefing | 4 | |
Small meetings | 7 | ||
Business and ESG briefing | 1 | Theme 1. Growth strategy of Gigaphoton 2. Komatsu's efforts to promote sustainability |
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Plant tours | Ibaraki Plant: 1 Awazu Plant: 1 |
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Overseas IR | Asia: 1 North America: 3 Europe: 2 |
Of which, one was held online in Asia and one in Europe | |
Respond to interviews | 302 | ||
For individual investors and shareholders | Shareholder meeting | Osaka City, Osaka Prefecture: 1 Online: 1 |
449 people in total |
Plant tours | Awazu Plant: 4 Osaka Plant: 4 Ibaraki Plant: 4 Oyama/Tochigi Plant: 2 Techno Center: 2 |
641 people in total | |
Meeting for individual investors: | Online: 5 | Viewed live or on demand by a total of 9,104 people |
Documents and other materials used in the meetings can be viewed on the following site. (Available only in Japanese)
The events are held only in Japan.
Within Komatsu, the President convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees. These meetings held at our headquarters in Tokyo are simultaneously streamed online over other business units in Japan and are also translated into English for sharing among the Komatsu Group employees around the world.
In addition to these measures, we launched an intranet bulletin board, entitled “Virtual Office of President,” in January 2014 to share the questions and answers exchanged during the meeting with the President with employees around the world. The site is updated every other week with new questions, and as of March 31, 2023, a cumulative total of 387 questions on specific topics, along with the president's answers, explanations and messages to employees, have been published in Japanese and English.
To deepen the understanding of our business activities among local residents and the families of our employees, we regularly hold "Plant Fairs." In FY2023, these events were held at eight locations, attracting approximately 57,000 visitors.
Due to the COVID-19 pandemic, we were forced to cancel these events after 2020, but in FY2023, we resumed them for the community and our employees and their families, just as we did before.
Venue Name |
Number of visitors (approx.) |
---|---|
Himi Plant | Local residents and employees & their families: approx. 4,500 |
Awazu Plant |
Same as above: approx. 9,000 |
Kanazawa Plant | Same as above: approx. 6,000* |
Koriyama Plant | Same as above: approx. 2,500 |
Ibaraki Plant |
Same as above: approx. 5,500 |
Shonan Plant |
Same as above: approx. 8,500 |
Oyama and Tochigi Plants | Same as above: approx. 11,000 |
Osaka Plant | Same as above: approx. 10,000 |