Management of sustainability

Dialogue with stakeholders

Dialogue with Stakeholders

 

Dialogue with stakeholders

Creating a variety of opportunities for dialogue

Engaging in dialogues with our stakeholders is essential for determining the relative effectiveness of Komatsu's management and business operations in terms of meeting social needs. Every department that has direct contact with our stakeholders strives to create an environment of transparency and integrity by detailing our company’s current situation, receiving feedback, and engaging in effective discussions.

Stakeholders Purposes Examples of meetings and activities Frequency
Customers Collaborate to realize customers' goals and fulfill corporate responsibility Daily
Collaborate to resolve issues in society and in the regions where we operate, and participate in local activities   Daily
Business partners Explanation by the President on business performance, policies and strategies 2 times a year
Conduct safety patrols and provide opportunities such as for support of efforts for obtaining certification   As needed
Distributors Explanation by the President on business performance, policies and strategies Distributor meetings in each region 5 times a year
Employees Explanation by the President on business performance and policies 2 times a year
As needed
Dialogue with the labor union and employee representatives to improve the workplace environment Regular Meetings between Management and Labor Union As needed
Local community Explanation of initiatives related to operations, the environment and safety Meetings with residents of the local community near the plant As needed
Activities to resolve local issues based on employee suggestions Voluntary activities by employees Daily
Industry-academia collaboration partners Exchange of ideas and opinions between representatives such as university professors and our Chief Technology Officer Komatsu Science and Technology Collaboration Council Biannually
Investors CEO and CFO explanation of business performance, policies and strategies Japan: Daily
Overseas: Several times a year
Respond to inquiries and SRI surveys Daily
Individual shareholders CEO and CFO explanation of business performance, policies and strategies 2 times a year, held in Japan
(held online since FY2020)
Plant tours and explanation of operations About dozen times a year in Japan
komatsu csr, corporate communication, Business Coordination Department

Communication with shareholders and investors

 

Communication with shareholders and investors

Operating within our commitment to high managerial transparency, through proactive investor relations (IR) activities on a global scale, Komatsu discloses information in a proper and timely manner and engage in two-way communication.

1. Activities for corporate investors and securities analysts

On the same day that quarterly business results are announced, the company holds explanatory sessions for corporate investors and securities analysts (we also release this information on our website). Overseas, we provide institutional investors, primarily those in North America, Europe, and Asia, with explanations about our business performance and other information by sending representatives or holding online meetings.

2. Informational meeting for individual shareholders

Komatsu periodically holds shareholders’ meetings to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan to our shareholders. Since its inception in 1997, we have held 55 shareholder meetings, attended by about 17,000 shareholders in total. In FY2023, we held a meeting in Osaka City in August, as well as an online meeting in December. Senior management provided an overview of the company’s business and engaged in communication with shareholders. We received many questions from shareholders regarding the development status of electrified construction machinery towards carbon neutrality, the effect of yen depreciation on our business performance, our efforts to develop human resources for sustainable growth, and our shareholder return policies, fostering a two-way dialogue.

Shareholders’ meeting held in Tokushima City
Shareholders’ meeting held in Osaka City
Online shareholder meeting
Online shareholder meeting

3. Plant tours for individual shareholders

Komatsu holds plant tours for individual shareholders and Techno Center tours for children to deepen their understanding of our business activities. In FY2023, we held plant tours for a total of 16 days at the Awazu Plant (Ishikawa Prefecture), Osaka Plant (Osaka Prefecture), Ibaraki Plant (Ibaraki Prefecture), Oyama Plant (Tochigi Prefecture), and Techno Center (Shizuoka Prefecture).

Tour held at Awazu Plant
Tour held at Awazu Plant
Tour held at Ibaraki Plant
Tour held at Ibaraki Plant
Tour held at Techno Center
Tour held at Techno Center
Tour held at Techno Center
Tour held at Techno Center

4. Meetings for individual investors

A shot from an online meeting for individual investors

Komatsu holds meetings for individual investors to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan. In FY2023, we had five online meetings for individual investors.

DATA

Major IR activities in FY2023

    Venue / Number of events held Reference information: Number of participants, etc.
For corporate investors and securities analysts Financial results briefing  
Small meetings  
Business and ESG briefing Theme
1. Growth strategy of Gigaphoton
2. Komatsu's efforts to promote sustainability
Plant tours Ibaraki Plant: 1
Awazu Plant: 1
 
Overseas IR Asia: 1
North America: 3
Europe: 2
Of which, one was held online in Asia and one in Europe
Respond to interviews 302  
For individual investors and shareholders Shareholder meeting Osaka City, Osaka Prefecture: 1
Online: 1
449 people in total
Plant tours Awazu Plant: 4
Osaka Plant: 4
Ibaraki Plant: 4
Oyama/Tochigi Plant: 2
Techno Center: 2
641 people in total
Meeting for individual investors: Online: 5 Viewed live or on demand by a total of 9,104 people

Documents and other materials used in the meetings can be viewed on the following site. (Available only in Japanese)
The events are held only in Japan.

Communication with employees

Within Komatsu, the President convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees. These meetings held at our headquarters in Tokyo are simultaneously streamed online over other business units in Japan and are also translated into English for sharing among the Komatsu Group employees around the world.

In addition to these measures, we launched an intranet bulletin board, entitled “Virtual Office of President,” in January 2014 to share the questions and answers exchanged during the meeting with the President with employees around the world. The site is updated every other week with new questions, and as of March 31, 2023, a cumulative total of 387 questions on specific topics, along with the president's answers, explanations and messages to employees, have been published in Japanese and English.

Employee meeting held at the head office
Employee meeting held at the head office
イントラネット上「バーチャル社長室」の画像より
“Virtual office of President” on the intranet

Communication with local communities (efforts in Japan)

To deepen the understanding of our business activities among local residents and the families of our employees, we regularly hold "Plant Fairs." In FY2023, these events were held at eight locations, attracting approximately 57,000 visitors.

Due to the COVID-19 pandemic, we were forced to cancel these events after 2020, but in FY2023, we resumed them for the community and our employees and their families, just as we did before.

Venue Name
Number of visitors (approx.)
Himi Plant Local residents and employees & their families: approx. 4,500
Awazu Plant
Same as above: approx. 9,000
Kanazawa Plant Same as above: approx. 6,000*
Koriyama Plant Same as above: approx. 2,500
Ibaraki Plant
Same as above: approx. 5,500
Shonan Plant
Same as above: approx. 8,500
Oyama and Tochigi PlantsSame as above: approx. 11,000
Osaka PlantSame as above: approx. 10,000
  • Held as part of "Port Festa" at Kanazawa Port
komatsu csr, corporate communication, Business Coordination Department