Engaging in dialogues with our stakeholders is essential for determining the relative effectiveness of Komatsu's management and business operations in terms of meeting social needs. Every department that has direct contact with our stakeholders strives to create an environment of transparency and integrity by detailing our company’s current situation, receiving feedback, and engaging in effective discussions.
| Stakeholders | Purposes | Examples of meetings and activities | Frequency |
|---|---|---|---|
| Customers | Collaborate to realize customers' goals and fulfill corporate responsibility | Daily | |
| Collaborate to resolve issues in society and in the regions where we operate, and participate in local activities | Daily | ||
| Business partners | Explanation by the President on business performance, policies and strategies | 2 times a year | |
| Conduct safety patrols and provide opportunities such as for support of efforts for obtaining certification | As needed | ||
| Distributors | Explanation by the President on business performance, policies and strategies | Distributor meetings in each region | 5 times a year |
| Employees | Explanation by the President on business performance and policies | 2 times a year As needed |
|
| Dialogue with the labor union and employee representatives to improve the workplace environment | Regular Meetings between Management and Labor Union | As needed | |
| Local community | Explanation of initiatives related to operations, the environment and safety | Meetings with residents of the local community near the plant | As needed |
| Activities to resolve local issues based on employee suggestions | Voluntary activities by employees | Daily | |
| Industry-academia collaboration partners | Exchange of ideas and opinions between representatives such as university professors and our Chief Technology Officer | Komatsu Science and Technology Collaboration Council | Every other year |
| Investors | CEO and CFO explanation of business performance, policies and strategies | Japan: Daily Overseas: Several times a year |
|
| Respond to inquiries and SRI surveys | Daily | ||
| Individual shareholders | CEO and CFO explanation of business performance, policies and strategies | 2 times a year, held in Japan (held online since FY2020) |
|
| Plant tours and explanation of operations | About a dozen times a year in Japan |
Operating within our commitment to high managerial transparency, through proactive investor relations (IR) activities on a global scale, Komatsu discloses information in a proper and timely manner and engages in two-way communication.
On the same day that quarterly financial results are announced, Komatsu holds explanatory sessions for institutional investors and securities analysts and makes the content available on its website. In addition to investor briefings, Komatsu explains its business performance and other matters through participation in domestic and overseas conferences hosted by securities firms, visits to institutional investors in regions such as North America, Europe, Asia, and the Middle East, and online meetings.
Komatsu periodically holds briefing sessions for individual shareholders to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan to shareholders. Since the program began in 1997, a total of 57 sessions have been held, with total attendance of approximately 17,000 shareholders. In FY2025, one such session was held in February in Fukuoka City, Fukuoka Prefecture. Senior management provided an overview of the company’s business, and shareholders asked questions regarding topics such as strategies for differentiation from competitors, responses to U.S. tariffs, the direction of the parts business, and shareholder return policies, fostering two-way dialogue.
Komatsu holds plant tours for individual shareholders and Techno Center tours for children to deepen their understanding of our business activities. In FY2025, we held plant tours for a total of 10 events at the Awazu Plant (Ishikawa Prefecture), Osaka Plant (Osaka Prefecture), Ibaraki Plant (Ibaraki Prefecture), Oyama and Tochigi Plant (Tochigi Prefecture), and Techno Center (Shizuoka Prefecture). Additionally, in July, we hosted an online factory tour.
Komatsu holds company information sessions for individual investors through securities firms to explain the current status and future prospects of the Komatsu Group and the progress of the mid-term management plan. In FY2025, four sessions were held online.
Komatsu releases online videos in which top management related to each theme directly explains topics centered on the growth strategies of the mid-term management plan. In FY2025, these videos were released three times.
| Venue / Number of events held | Reference information: Number of participants, etc. | ||
|---|---|---|---|
| For institutional investors and securities analysts | Financial results briefing | 4 | |
| Small meetings | 5 | ||
| Business and ESG briefing | 1 | Theme 1. Komatsu’s global management and manufacturing strategy 2. About Komatsu Report 2025 3. Ambition of value creation in the Middle East market |
|
| Plant tours | Ibaraki Plant: 1 Awazu Plant and Himi Plant: 1 |
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| Overseas IR | Asia: 2 North America: 2 Europe: 1 Middle East: 1 Australia: 1 |
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| Respond to interviews | 441 | ||
| For individual investors and shareholders | Shareholder briefing | Fukuoka City in Fukuoka Prefecture: 1 | 282 people in total |
| Plant tours | Awazu Plant: 2 Osaka Plant: 2 Ibaraki Plant: 2 Oyama/Tochigi Plant: 2 Techno Center: 2 Online: 1 |
6,410 people in total | |
| Meeting for individual investors: | Online: 4 | Viewed live or on demand by a total of 15,069 people | |
| Executive insights (formerly Interview with the president) | 3 sessions | 5,923 total views |
Documents and other materials used in the meetings can be viewed on the following site. (Available only in Japanese)
The events are held only in Japan.
Within Komatsu, the President convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees. These meetings held at our headquarters in Tokyo are simultaneously streamed online over other business units in Japan and are also translated into English for sharing among the Komatsu Group employees around the world.
To deepen understanding of Komatsu’s business activities among local residents and the families of employees, Komatsu regularly holds “Plant Fairs.” In FY2025, these events were held at seven business sites, attracting approximately 39,200 visitors.
Due to the impact of the COVID-19 pandemic, these events had to be canceled from 2020 onward. However, in FY2023, Komatsu resumed events for local communities, employees, and their families, as it had done previously.
| Venue Name |
Number of visitors (approx.) |
|---|---|
| Himi Plant | Local residents and employees & their families: approx. 6,000 |
| Awazu Plant |
Same as above: approx. 6,000 |
| Koriyama Plant |
Same as above: approx. 2,500 |
| Kanazawa Plant | Same as above: approx. 3,500* |
| Shonan Plant |
Canceled due to rain. |
| Ibaraki Plant |
Same as above: approx. 4,200 |
| Oyama and Tochigi Plants | Same as above: approx. 12,000 |
| Osaka Plant | Same as above: approx. 5,000 |